privacy policy

Last Updated: March 20, 2026

At HERALINA, we value discretion, trust, and the experience of our clientele. This Privacy Policy outlines how we collect, use, and protect your information when you visit www.shopheralina.com and interact with our brand.

information we collect

When you engage with HERALINA, we may collect the following information:

personal information

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Order details

  • Payment information (securely processed via trusted third-party providers)

non-personal information

  • IP address

  • Device and browser type

  • Site behavior, pages viewed, and time spent on site

This information helps us refine and elevate your shopping experience.

how we use your information

HERALINA uses your information to:

  • Seamlessly process and deliver your orders

  • Provide tailored customer support

  • Communicate order updates and confirmations

  • Send curated email communications (only if you opt in)

  • Enhance our website, collections, and overall brand experience

  • Maintain the integrity and security of our platform

squarespace platform

HERALINA is hosted on Squarespace, which provides the secure infrastructure that powers our online store.

Your data may be stored through Squarespace’s secure systems, databases, and applications, all protected behind industry-standard safeguards.

To learn more, visit: https://www.squarespace.com/privacy

payments

All payments are processed through secure, encrypted third-party providers such as Stripe, PayPal, Apple Pay, or similar services.

HERALINA does not store full payment details. Your financial information is handled directly by these trusted providers in accordance with their privacy policies.

sharing your information

We do not sell your personal information.

We may share limited data with carefully selected partners solely to operate our business, including:

  • Squarespace (website operations)

  • Payment processors

  • Shipping carriers (USPS, UPS, FedEx)

Each partner is required to maintain strict confidentiality and security standards.

cookies & experience tracking

We use cookies and similar technologies to create a refined and personalized browsing experience. These tools allow us to:

  • Understand how visitors interact with our site

  • Remember your preferences

  • Improve performance and usability

You may adjust cookie settings through your browser at any time.

email communications

When you subscribe to HERALINA communications, you may receive updates on new arrivals, exclusive drops, and curated brand moments.

Our email marketing is managed through Squarespace. You may unsubscribe at any time via the link provided in any email.

social media & brand presence

Our website may include links to our Instagram and Facebook platforms. Engaging with these platforms may allow those services to collect data in accordance with their own privacy policies.

HERALINA is not responsible for the privacy practices of third-party platforms.

your privacy rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletion

  • Opt out of marketing communications at any time

california residents (CCPA/CPRA)

You may request disclosure of collected data or request deletion of your personal information.

To exercise your rights, contact us at: shopheralina@gmail.com

data security

We implement elevated security measures designed to protect your personal information. While no system is completely infallible, we are committed to maintaining the highest standards of digital protection.

children’s privacy

HERALINA does not knowingly collect or solicit personal information from individuals under the age of 13.

policy updates

We may refine this Privacy Policy to reflect updates in our practices or services. Any changes will be posted here with a revised effective date.

contact

For questions or requests regarding your privacy, please contact:

HERALINA
Email: shopheralina@gmail.com

This policy is designed to reflect HERALINA’s commitment to a refined, secure, and trustworthy customer experience. For full legal compliance, consider reviewing with a legal professional.